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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
MD Speaks
"In the long run, I believe economic growth and increasing per-capita income, is the only sustainable way for people to become prosperous and afford all needs like education, healthcare, sanitation and shelter. But a child who is short of money for education today, or needs a health support today cannot be told - you wait for the economy to grow. So intervention is necessary for now.”
V. Vaidyanathan, MD & CEO, IDFC FIRST Bank
We believe that a country truly develops when nobody is left behind and when everyone has access to opportunities that enable them to become self-sufficient. It is on this defining principle that we, at IDFC FIRST Bank, work across urban and rural communities with the aim to foster sustainable social and economic growth.
Lives Impacted
Programmes
Locations in India
Employees Volunteer
