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Dear Customer,

Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.

Here are the channels you can use to bank with us:

Login to
Mobile App

Login to
Net Banking

Send us Hi on WhatsApp

For a prompt response, you can raise request here

If you are raising a query for the first time, you can also reach out via our assisted channels:

In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :

Nodal Officer

Principal Nodal officer

If you are not a customer, or have an issue that is not related to any of our products or services, Click here

Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.

Take our Credit Card Challenge and save up to ₹ 13,500

  • Lifetime free
    Credit Card
  • 10X rewards
    with no Expiry
  • 0% interest on
    ATM withdrawals
  • Lowest interest starting
    from 0.75% per month

Compare your Credit card

Personalize savings

Compare your Credit card
Savings
Annual Charges
₹ 500
Annual Charges
₹ 0
₹ 500
₹ 500
Monthly Interest Rate
₹ 3528
Monthly Interest Rate
2%
3.40%
₹ 3528
Rewards
₹ 1350
Rewards
Upto 10X rewards
2 reward points on every ₹100 spend
₹ 1350
Rewards Redemption Fee
₹ 396
Rewards Redemption Fee
₹ 0
₹ 99
₹ 396
Rewards Expiry
₹ 840
Rewards Expiry
No expiry
2 years
₹ 840
Interest on ATM Cash Withdrawal
₹ 840
Interest on ATM Cash Withdrawal
0% p.a.
42% p.a.
₹ 840
Forex Markup
₹ 151
Forex Markup
1.99%
3.60%
₹ 151
Total Savings
₹ 20,800
*Indicative data for other bank credit cards last updated as on 1st Aug 2021
Comparison data shown above is accurate to the best of our efforts. However, IDFC FIRST Bank will not be responsible for any discrepancy in such data. You are requested to verify the other Bank Card features/charges, on the respective Bank website
Calculation does not account for any bonus rewards, fee waivers basis milestone savings

How can we help you with our Banking Services?

Savings & Deposits
Loans
Credit Cards
Investments

WAYS TO BANK

Manage your account. No matter where you are.

Track spends, earn rewards and bank on the go with the IDFC FIRST Mobile Banking App

WAYS TO BANK

Manage your account. No matter where you are.

Track spends, earn rewards and bank on the go with the IDFC FIRST Mobile Banking App

WAYS TO BANK

Manage your account. No matter where you are.

Track spends, earn rewards and bank on the go with the IDFC FIRST Mobile Banking App

RATES

We want you to earn more. So we kept our interest rates high.

  • 7%

    Earnings with Savings Account per annum

  • 7.25% *

    Earnings with Savings Account per annum

  • Free*

    Bank Transaction anytime, anywhere

  • Free*

    ATM Transactions anytime, anywhere

  • View All Rates

    Compare with other banks

LEARN & DO MORE

Learn. Plan. Save.

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Publish Source Website/Author NameJun 24 • 4 mins read

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