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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
IDFC FIRST Bank provides a range of financial solutions to individuals, small businesses and corporates. The Bank offers savings and current accounts, NRI accounts, salary accounts, demat accounts, fixed and recurring deposits, home and personal loans, small business loans, forex products, payment solutions and wealth management services.
We want to touch the lives of millions of Indians in a positive way by providing high quality banking products and services to them, with particular focus on aspiring consumers and enterpreneurs of India, using contemporary technologies.
We1 want to touch the lives of millions of Indians in a positive way by providing high quality banking products and services to them, with particular focus on aspiring consumers and enterpreneurs of India, using contemporary technologies.
We constantly strive to innovate and build a smooth banking experience for our customers
We develop, maintain, and strengthen relationships with both internal and external stakeholders
We trust our employees’ ability to be successful, especially at challenging new tasks, delegating responsibility, and authority
We prioritise the customer’s interest by understanding their perspective
We exercise the best judgment by making sound and well-informed decisions
We consistently demonstrate focus, initiative, and energy to deliver our promise of delighting customers
Our Bank is committed to achieve the highest standards of Corporate Governance.
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ANNUAL REPORT 2019 - 20
The financial year 2019-20 was a year of building the foundation for the Bank. This was a year of non-stop, high octane action at our Bank; we completed the merger, integrated two systems, technology, processes and people…
Funded Assets
₹1,07,004 Cr.
Retail Funded Assets
₹57,310 Cr.
CASA Deposits
₹20,661 Cr.
Technology will shape the zeitgeist of new India as we transition to a Digital-First and Nation-First future. In IDFC FIRST Bank, we have found a banking partner with a similar ethos…
Siddarth Pai and Pranav PaiFounding Partners, 3one4 Capital, Bengaluru
Technology will shape the zeitgeist of new India as we transition to a Digital-First and Nation-First future. In IDFC FIRST Bank, we have found a banking partner with a similar ethos…
Siddarth Pai and Pranav PaiFounding Partners, 3one4 Capital, Bengaluru
Technology will shape the zeitgeist of new India as we transition to a Digital-First and Nation-First future. In IDFC FIRST Bank, we have found a banking partner with a similar ethos…
Siddarth Pai and Pranav PaiFounding Partners, 3one4 Capital, Bengaluru
