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Dear Customer,

Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.

Here are the channels you can use to bank with us:

Login to
Mobile App

Login to
Net Banking

Send us Hi on WhatsApp

For a prompt response, you can raise request here

If you are raising a query for the first time, you can also reach out via our assisted channels:

Call us

Email us

Visit us

In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :

Nodal Officer

Principal Nodal officer

If you are not a customer, or have an issue that is not related to any of our products or services, Click here

Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.

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Code & Policies

  • Code of Conduct For Board Of Directors & Senior Management Personnel
    Read
  • Code of Practices and Procedure for Fair Disclosure of Unpublished Price Sensitive Information
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  • Related Party Transactions Policy
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  • Determination of materiality of events Policy
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  • Determining Material Subsidiaries Policy
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  • Prevention, Prohibition and Redressal of Sexual Harassment at the Workplace Policy
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  • Whistle Blower Policy
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  • Environment & Social Policy Framework
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  • Corporate Social Responsibility Policy
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Remuneration Policy
  • Annual Report – FY 2019-20
    Read
  • AGM Notice – FY 2019-20
    Read
  • Business Responsibility Report – FY 2019-20
    Read
  • SEBI Disclosures – ESOS – FY 2019-20
    Read
  • MGT-9 (Extract of Annual Return for FY 2019-20)
    Read
  • Go Green Initiative
    Read
  • ESOP AGM - Certificate
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Additional Documents
  • Annual Report – FY 2019-20
    Read
  • AGM Notice – FY 2019-20
    Read
  • Business Responsibility Report – FY 2019-20
    Read
  • SEBI Disclosures – ESOS – FY 2019-20
    Read
  • MGT-9 (Extract of Annual Return for FY 2019-20)
    Read
  • Go Green Initiative
    Read
  • ESOP AGM - Certificate
    Read

Board & Committee Members

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Board Of Directors
  • Familiarisation Programme for Directors
  • Letter of Appointment - Independent Director

Board Level Committee Composition

Stock Information

29.90 0.40 (1.35%)

BSE 19-Aug-2020

IDFC FIRST Bank on BSE Stock 539437

29.90 0.40 (1.35%)

BSE 19-Aug-2020

IDFC FIRST Bank on BSE Stock 539437

Financial Documents

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News & Updates

Mr. Vaidyanathan, MD & CEO, IDFC FIRST Bank, in conversation with CNBC TV18 on Q4 FY20 results

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1800 419 4333
For Loans:
1800 419 4333
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