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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
Everyone wants to do their bit to help the world but most don’t know how or where to start.
IDFC FIRST Bank Karma First Donation Programme is our endeavour to help customers make a social
difference, while they bank with us.
Lives Impacted
Programmes
Locations in India
Employees Volunteer
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We have always set ourselves up to lead, to make a difference in the world. It doesn’t matter the part we play, we strive to do every little bit we can help our customers and people who do not normally have access to much-needed resources.
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