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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
We at IDFC FIRST Bank strongly believe in inclusive development to create maximum impact and consider sustainability an important caveat in achieving our social impact vision of ‘serving the underserved in an ethical, dignified and sustainable manner’….
Read moreLives Impacted
Programmes
Locations in India
Employees Volunteer
Social Entrepreneurship Program
"At Tactopus we have spent the past two years working closely with a wide community of teachers and parents of children with vision loss and learning disabilities. The funding support from IDFC FIRST Bank, has helped us refine the prototypes and produce the first batch of books for launch. With continued support…” Read More
Chandni Rajendran Co-Founder, Tactopus Learning Solution Pvt. Limited
Social Entrepreneurship Program
"At Tactopus we have spent the past two years working closely with a wide community of teachers and parents of children with vision loss and learning disabilities. The funding support from IDFC FIRST Bank, has helped us refine the prototypes and produce the first batch of books for launch. With continued support…” Read More
Chandni Rajendran Co-Founder, Tactopus Learning Solution Pvt. Limited
Social Entrepreneurship Program
"At Tactopus we have spent the past two years working closely with a wide community of teachers and parents of children with vision loss and learning disabilities. The funding support from IDFC FIRST Bank, has helped us refine the prototypes and produce the first batch of books for launch. With continued support…” Read More
Chandni Rajendran Co-Founder, Tactopus Learning Solution Pvt. Limited
30 April 2020, Business Standard
30 April 2020, Business Standard
30 April 2020, Business Standard
“In the long run, I believe economic growth and increasing per-capita income, is the only sustainable way for people to become prosperous and afford all needs like education, healthcare, sanitation and shelter. But a child who is short of money for education today, or needs a health support today cannot be told - you wait for the economy to grow. So intervention is necessary for now.”
View key insights into your corporate governance report, included our annual report
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