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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
THE PRELIMINARY PLACEMENT DOCUMENT IS AVAILABLE FOR DOWNLOAD ON THIS WEBSITE SOLELY TO COMPLY WITH THE PROVISIONS OF CHAPTER VI OF THE SECURITIES AND EXCHANGE BOARD OF INDIA (ISSUE OF CAPITAL AND DISCLOSURE REQUIREMENTS) REGULATIONS, 2018, AS AMENDED (THE “SEBI ICDR REGULATIONS”). THESE MATERIALS ARE NOT DIRECTED AT OR INTENDED TO BE ACCESSED BY PERSONS OUTSIDE INDIA.
The following disclaimer applies to the preliminary placement document cum
Application Form (the “Preliminary Placement Document”) in relation to the
proposed qualified institutions placement of the equity shares (“Equity
Shares”) of IDFC FIRST Bank Limited (the “Bank”). You are advised to read
this disclaimer carefully before reading, accessing or making any other
use of the Preliminary Placement Document. By accessing the Preliminary
Placement Document, you agree to follow the following terms and
conditions, including any modifications to them from time to time.
The offer of the Equity Shares referred to in the Preliminary Placement
Document is being made in reliance upon Chapter VI of the SEBI ICDR
Regulations and Sections 42 and 62 of the Companies Act, as amended, read
with Rule 14 of the Companies (Prospectus and Allotment of Securities)
Rules, 2014, as amended, and is meant only for qualified institutional
buyers (as defined in the SEBI ICDR Regulations) (“QIBs”) on a private
placement basis and is not an offer to the public or to any other class of
investors. The Preliminary Placement Document has not been and will not be
registered as a prospectus or a statement in lieu of prospectus with the
offices of the registrar of companies in India under the Companies Act.
The Preliminary Placement Document is personal to each prospective
investor and does not constitute an offer or invitation or solicitation of
an offer to the public or any other person or class of investors within or
outside India other than eligible QIBs.
Unless a pre-numbered Preliminary Placement Document has been addressed to
a specific QIB inviting such QIB to make a bid through the application
form, no offer and/or invitation of offer shall be deemed to have been
made.
None of the Bank, the BRLMs (as defined in the Preliminary Placement Document) or their respective affiliates or any of the Bank’s or the BRLMs’ respective directors or employees accepts any liability whatsoever, direct or indirect, that may arise from the use of the information contained on this website. Access to the Preliminary Placement Document does not constitute a recommendation by the Bank, the BRLMs or any of their respective affiliates or any other person to subscribe to the Equity Shares.
The Preliminary Placement Document has not been and will not be reviewed
or approved by any regulatory authority in India, including the Securities
and Exchange Board of India, the Reserve Bank of India, any Registrar of
Companies in India or any stock exchange in India, or any other
jurisdiction.
The information in the Preliminary Placement Document is as of the date
thereof and none of the Bank, the BRLMs or their respective affiliates or
any of the Bank’s or the BRLMs’ respective directors or employees are
under any obligation to update or revise the Preliminary Placement
Document to reflect circumstances arising after the date thereof.
The Equity Shares (as defined in the Preliminary Placement Document)
offered pursuant to the Preliminary Placement Document have not been, and
will not be, registered under the U.S. Securities Act of 1933, as amended
(the “U.S. Securities Act”), or the securities laws of any state of the
United States and they may not be offered or sold in the United States
except pursuant to a transaction exempt from, or not subject to, the
registration requirements of the U.S. Securities Act and applicable state
securities laws. The Equity Shares are being offered and sold by the Bank
(a) in the United States only to persons reasonably believed to be
qualified institutional buyers (as defined in Rule 144A under the U.S.
Securities Act) pursuant to Section 4(a)(2) of the U.S. Securities Act,
and (b) outside the United States in offshore transactions in reliance on
Regulation S under the U.S. Securities Act (‘Regulation S”). For the
selling restrictions in certain other jurisdictions, see the section
titled “Selling Restrictions” in the Preliminary Placement Document. See
the section titled “Transfer Restrictions and Purchaser Representations”
in the Preliminary Placement Document for information about transfer
restrictions that apply to the Equity Shares sold in the Issue.
The Equity Shares may not be offered or sold and the Preliminary Placement
Document may not be distributed, directly or indirectly, in or into any
jurisdiction if to do so would constitute a violation of the relevant laws
of such jurisdiction.
You are hereby notified that any forwarding, delivery, distribution or
reproduction of the Preliminary Placement Document, in whole or in part,
is strictly prohibited. Failure to comply with this disclaimer may result
in a violation of applicable laws in certain jurisdictions. If you access
the Preliminary Placement Document, you agree not to forward, deliver or
distribute it, in whole or in part, to any other person.
You are accessing this website at your own risk. None of the Bank, its
directors or employees will be liable or have any responsibility of any
kind for any loss or damage that you incur in the event of any failure or
disruption of this website, or resulting from the act or omission of any
other party involved in making this website or the data contained therein
available to you, or from any other cause relating to your access to,
inability to access, or use of the website or these materials.
You are reminded that documents transmitted in electronic form may be altered or changed during the process of transmission and consequently the Bank, does not accept any liability or responsibility whatsoever in respect of alterations or changes which may have taken place during the course of transmission of the Preliminary Placement Document in electronic format.
I am a resident of India
I have read and accept the disclaimer above