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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
Company Secretary, IDFC FIRST Bank Limited Naman Chambers, 6th Floor C-32, G-Block, Bandra-Kurla Complex, Bandra (East), Mumbai – 400051
secretarial@idfcfirstbank.com
+912271325500Head Operations - Corporate Registry Karvy Selenium, Tower B, Plot No. 31&32, Financial District, Gachibowli, Hyderabad - 500 032.
einward.ris@kfintech.com +914067161510/12/13Sr. Vice President Asian Building, Ground Floor, 17, R. Kamani Marg, Ballard Estate,Mumbai – 400 001
sgunware@idbitrustee.com +912240807000
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