Existing Customer +91 6234345789
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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
Always you first
Complimentary GPS enabled doorstep banking for ease of document and cheque pickup*
Dedicated Relationship Manager to planyour financial journey, fast-track yourbanking requests and share speciallycurated offers with you
Enjoy preferential rates on all loan requirements for your business needs
CC MDR 1.3% and up to 4 GPRS or2 Android terminal Setup feeand rental waiver
* Complimentary up to 10 different locations within city, locations beyond city limits would continue to be charged to customer
Maximize returns on your investments through in-depth market insights, tailored recommendations and curated financial solutions from our seasoned expert
Lifetime free debit card with increasedspending limits, enhanced ATM withdrawal limits and accelerated reward points
Complimentary golf rounds and greenfee waivers
* You can continue using your existing debit card till we send you your new FIRST Private Debit Card
Complimentary domestic and international airport lounge access and discounts on flights, hotels and holiday packages
Free Roadside Assistance services along with fuel surcharge waiver across all petrolpumps in India
Terms and conditions apply


Lifetime free

First
6 months free

First 3 months
free + 25% off

Lifetime free

20% off

First 3 months
free + 25% off

25% off

Up to 50% off


Free GST, ITR, TDS &
Regularity advisory

Up to 60% off on card rate

35% off all access pass+ 1 on 1 free on daily pass

20% off

20% off

Silver plan @2.7 lacs

Premium plan
@35/student

Free for 1 year

First 6 months free


Up to 50% off

25% off

Up to 50% off

40% off

1 year free

Lifetime Free

30% off

25% off

25% off

Up to 50% off

20% off


Per member charge @10/month + Setup Fee

20% off
Terms and conditions apply