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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
FIRST Private - An unparalleled banking experience comprising expert investment management services, preferential rates on banking products, special lifestyle privileges and much more
Value Index Navigation (VIN) model to help you achieve long term wealth creation
Customer risk profile based portfolio optimization solutions
Alternative Investment eco-system incl. Offshore solutions, PMS, AIFs, Pre-IPO funds
Strong in-house research team and insights from Morningstar
Offshore & Immigration linked Investments
Bonds & Structured Products
PMS & Alternate Investment Funds
Pre-listed and Pre-IPO Equity Funds
Loan against Securities, IPO & ESOP Funding
Estate & Trust Planning Services
Pre-listed and Pre-IPO Equity Funds
Loan against Securities, IPO & ESOP Funding
Estate & Trust Planning Services
First bank platform to offer
consolidated wealth dashboard
Detailed fund analysis based on
in-house research & Morningstar
Simple two-click Mutual
Fund investment process
One free locker per group + 50% off on additional lockers
Preferential rates on all loan requirements
Discounted rates on all your forex transactions
Unlimited doorstep banking for absolute convenience
Discounted rates on all your forex transactions
Unlimited doorstep banking for absolute convenience
The key to your dream home - A completely digital home loan starting at 6.9%...
Working Capital needs stressing you out? Breathe easy with your...
Get a secured loan of upto ₹7 Cr for 20 years against at all kinds of residential...
Avail car loans with tenure up to 10 years
Dedicated team of professionals to manage all your investments and banking needs which includes Private Banker, Relationship Manager and Portfolio Manager
Complimentary Amazon Prime membership
ZomatoPro membership – up to 40% off on dining out and food delivery
Complimentary annual Times Prime membership with benefits worth ₹60,000
6 points for INR 100 spent online and 3 points for INR 100 spent offline
4 complimentary Domestic & International Airport lounge and spa visits every quarter
6
points for INR 100 spent online and 3 points for INR 100 spent offline
4
complimentary Domestic & International Airport lounge and spa visits every quarter
Insurance protection of ₹1 Crore for Air Accident and ₹10 Lakh for Personal Accident
Enhanced daily withdrawal limit of ₹10 lakh & daily spending limit of ₹15 lakh
Personal Accident Cover of ₹10 Lakh & Complimentary Lost Card Liability Cover of ₹50,000
5 reward points for every 100 spent | 2X for all online spends
Enhanced daily withdrawal limit of ₹10 lakh & daily spending limit of ₹15 lakh
Personal Accident Cover of ₹10 Lakh & Complimentary Lost Card Liability Cover of ₹50,000
5 reward points for every 100 spent | 2X for all online spends
4 Domestic Lounge access per quarter with companion and 6 international Airport Lounge access per quarter
We are releasing new invites every week! Register here & stay tuned.
