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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
FIRST Select is an enhanced banking program to make everyday banking as special as you are.
Exclusive banking
privileges
Leading lifestyle
benefits
Tailor-made investment solutions
Premium
cards
Preferential rates on all loan types
Bank seamlessly with 24/7 support
Bank seamlessly with 24/7 support
Preferential rates
on forex
Up to 5 free cheque pickups per month
Up to 5 free cheque pickups per month
Get a secured loan of upto ₹7 Cr for 20 years against at all kinds of residential…
The key to your dream home - A completely digital home loan starting at 6.9%…
Get a secured loan of upto ₹7 Cr for 20 years against at all kinds of residential…
Avail Vehicle loans with tenure up to 5 years
Working Capital needs stressing you out? Breathe easy with your…
Avail Vehicle loans with tenure up to 5 years
A dedicated seasoned Relationship Manager – FIRST Wealth will be there at every step of your financial journey.
Additionally, you will also have access to our exclusive 24x7 Service Support
Simple two-click mutual fund investment process
Customer risk profile based portfolio optimization solutions
Strong in-house research team and insights from Morningstar
Income & Expense Analyzer for comparing your cash-flows
Single-view of cashflow summary spend analysis
Real-time transaction categorization for better money management
Intuitive dashboard to view personal finances
Enhanced Cash Withdrawal Limit of INR 5 Lakh
Enhanced POS purchase limit of INR 10 Lakh
Personal Accident Insurance up to INR 50 Lakh
Air Accident Insurance up to INR 1.5 Cr
Purchase Protection Cover up to INR 1 Lakh
Domestic Lounge Access: Enjoy 3 lounge visits per quarter not only for yourself but also for 3 companions
International Lounge Access: Enjoy 2 visits per quarter
Complimentary Golf access
Personal Accident Insurance up to INR 50 Lakh
Air Accident Insurance up to INR 1.5 Cr
Purchase Protection Cover up to INR 1 Lakh
Domestic Lounge Access: Enjoy 3 lounge visits per quarter not only for yourself but also for 3 companions
International Lounge Access: Enjoy 2 visits per quarter
Complimentary Golf access
Pre-quality for a lifetime free FIRST Bank Credit Card
with lowest interest rate
Lounge access at domestic airports and many more
benefits curated to match your lifestyle
Reward points upto 10x
We are releasing new invites every week! Register here & stay tuned.
