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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
FIRST Wealth program brings you the best-in-league banking experience. Right from a robust investments platform, to preferential pricing on financial products, to exclusive lifestyle benefits, it is a truly unmatched experience
Enhanced Cash Withdrawal Limit of INR 5 Lakh
Enhanced POS purchase limit of INR 10 Lakh
Personal Accident Insurance up to INR 50 Lakh
Air Accident Insurance up to INR 1.5 Cr
Purchase Protection Cover up to INR 1 Lakh
Domestic Lounge Access: Enjoy 3 lounge visits per quarter not only for yourself but also for 3 companions
International Lounge Access: Enjoy 2 visits per quarter
Complimentary Golf access
Enhanced Cash Withdrawal Limit of INR 5 Lakh
Enhanced POS purchase limit of INR 10 Lakh
Personal Accident Insurance up to INR 50 Lakh
Air Accident Insurance up to INR 1.5 Cr
Purchase Protection Cover up to INR 1 Lakh
Domestic Lounge Access: Enjoy 3 lounge visits per quarter not only for yourself but also for 3 companions
International Lounge Access: Enjoy 2 visits per quarter
Complimentary Golf access
Pre-quality for a lifetime free FIRST Bank Credit Card with lowest interest rate
Lounge access at domestic airports and many more benefits curated to match your lifestyle
Reward points upto 10x
Pre-quality for a lifetime free FIRST Bank Credit Card with lowest interest rate
Lounge
access at domestic airports and many more benefits curated to match your lifestyle
Reward points upto 10x
1 free locker + Up to 50% discount on 2 additional
lockers (irrespective of size as size of locker basis availability)
Zero forex processing charges for outward remittances
and discounted rate on forex
Investment privileges: Mutual Funds, Bonds, Loan
Against Securities Broking Services
Doorstep Banking: Ad-hoc cheque pickup per month - 15
1 free
locker + Up to 50% discount on 2 additional
lockers (irrespective of size as size of locker basis availability)
Zero forex
processing charges for outward remittances
and discounted rate on forex
Investment
privileges: Mutual Funds, Bonds, Loan
Against Securities Broking Services
Preferential rates on all loan
requirements
Working Capital needs stressing you out? Breathe easy with your...
The key to your dream home - A completely digital home loan starting at 6.9%...
Avail Vehicle loans with tenure up to 5 years
Get a secured loan of upto ₹7 Cr for 20 years against at all kinds of residential...
A dedicated seasoned Relationship Manager – FIRST Wealth will be there at every step of your financial journey.
Additionally, you will also have access to our exclusive 24x7 Service Support
Simple two-click mutual fund investment process
Customer risk profile based portfolio optimization solutions
Access to a range of investment opportunities, Loan against securities, Broking Solutions
Strong in-house research team and insights from Morningstar
Income & Expense Analyzer for comparing your cash-flows
Single-view of cashflow summary spend analysis
Real-time transaction categorization for better money management
Intuitive dashboard to view personal finances
We are releasing new invites every week! Register here & stay tuned.
