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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
Lowest interest rates starting from 6.5%* p.a
Get your loans approved through a hassle-free digitized application process.
Processing fees waiver if Home Loan repayment from IDFC FIRST Bank account.
Our experienced relationship officer offers unmatched assistance.
Offering pan India integrated branch network for availing and servicing Home Loan
Attractive Home Loan interest rates as low as 6.5%* p.a. T&C Apply
Best in market/ Higher Eligibility on loan amount for Salaried and Self Employed customers
Get Loans upto 5 Crs and tenure upto 30 years
Integrated branch network across India for availing and servicing the Home Loan
Exclusive BT surrogate Program from select Banks/NBFC’s to waive off the legal charges
Avail Fastrack Home Loan Balance Transfer with Top-up at same rate till 100% of BT amount
Customized products to arrive at eligibility catering to higher Home Loan amount requirements for Self Employed customers.
Loans for new Residential purchases, Plots + Construction, Resale, Balance Transfers, Top-ups etc.
Specialized insurance products
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