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IDFC FIRST Bulletin

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Dear Customer,

Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.

Here are the channels you can use to bank with us:

Login to
Mobile App

Login to
Net Banking

Send us Hi on WhatsApp

For a prompt response, you can raise request here

If you are raising a query for the first time, you can also reach out via our assisted channels:

In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :

Nodal Officer

Principal Nodal officer

If you are not a customer, or have an issue that is not related to any of our products or services, Click here

Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.

Presenting an Industry-FIRST exclusive Merchant Multiplier Account!

Get robust solutions for your retail transactions with IDFC FIRST Merchant Multiplier Account

Features

  • 20X cash free deposit of total POS + UPI QR throughput (Up to 30 Lacs)
  • Zero non-maintenance charges
  • Zero transaction charges through NEFT/ RTGS/IMPS
  • Best-in-class mobile and netbanking platforms
  • Anywhere banking without restrictions

Open Current Account in 2 easy steps :

  • Personal details
  • Business details
  • Please enter OTP sent to XXXXXXXX12

Open Current Account in 2 easy steps :

  • Personal details
  • Business details

FEES & CHARGES

Merchant Multiplier Account Fees and Charges

Details

Description of Charge/Feature Merchant Multiplier Account
Average Monthly Balance Requirement (in ₹) NIL
Charges for non maintenance of required balance NA
Cash Deposit Free Limit Up to 20 times credit throughput of POS + UPI (Maximum ₹30 lakhs per month)
Cash Deposit Charges above free limit ₹3 per 1000 
Cheque Returns Deposited – ₹50 per cheque, Issued- ₹250 per cheque
Cheque Book Issuance Free-100 leaves per month; ₹2 per leaf beyond free limit
DD issuance Bank Locations: Free Correspondent Locations: ₹30 per DD

Debit Card & ATM Charges

Payment Services

*All fees/charges to be paid shall be exclusive of goods and services tax(GST), as may be applicable.

Know More

Download Schedule of Charges here