Existing Customer +91 6234345789
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Lorem ipsum dolor sit amet, consectetur adipiscing elit
Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
| Description of Charge/Feature | Merchant Multiplier Account |
| Average Monthly Balance Requirement (in ₹) | NIL |
| Charges for non maintenance of required balance | NA |
| Cash Deposit Free Limit | Up to 20 times credit throughput of POS + UPI (Maximum ₹30 lakhs per month) |
| Cash Deposit Charges above free limit | ₹3 per 1000 |
| Cheque Returns | Deposited – ₹50 per cheque, Issued- ₹250 per cheque |
| Cheque Book Issuance | Free-100 leaves per month; ₹2 per leaf beyond free limit |
| DD issuance | Bank Locations: Free Correspondent Locations: ₹30 per DD |
*All fees/charges to be paid shall be exclusive of goods and services tax(GST), as may be applicable.