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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.

Filing your IT return can be done online or offline using the income tax e-filing portal. This step-by-step guide offers some essential tips and warns you of common e-filing mistakes
As a new ITR e-filing process is introduced, it is time to learn things basics and unlearn a few things from the previous method. Officially aimednlearn a few things
As a new ITR e-filing process is introduced, it is time to learn its basics and unlearn a few things from the previous method. Officially named ‘e-filing 2.0’, the new e-filing process is aimed to be made smoother, simpler, and smarter. This article intends to guide readers on learning to use the ITR form while filing their income tax returns.
So, let’s take a step-by-step look at the filing process.
Individuals filing their tax returns using ITR-1 and ITR-4 can follow the process below:
If you choose the offline mode for filing ITR, you must download the utility ZIP file from the e-filing portal and fill the ITR form.
Mutual funds and FDs are unique in their own way. As a result, you must take time to understand the two instruments.
Here are some things you need to be careful about during the ITR e-filing process:
The e-filing process is a simple and systematic way of declaring your income and tax liability for the previous financial year. We hope that you follow these steps and guidelines and successfully file your return before the due date.
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