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IDFC FIRST Bulletin

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Dear Customer,

Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.

Here are the channels you can use to bank with us:

Login to
Mobile App

Login to
Net Banking

Send us Hi on WhatsApp

For a prompt response, you can raise request here

If you are raising a query for the first time, you can also reach out via our assisted channels:

In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :

Nodal Officer

Principal Nodal officer

If you are not a customer, or have an issue that is not related to any of our products or services, Click here

Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.

Newsroom

Press Release

  • July 18, 2020

    IDFC First Bank launches Video KYC for online Savings Accounts

  • July 18, 2020

    IDFC FIRST Bank Senior Management takes 10% pay cut

  • July 18, 2020

    IDFC FIRST Bank Q4 FY20 Press Release

  • July 18, 2020

    IDFC FIRST Bank Q4 FY20 Press Release

In the news

  • 30 April 2020, Business Standard

    We're prepared for asset quality contingency.

  • 30 April 2020, Business Standard

    "I am building a bank for the long run" - Mr. V Vaidyanathan

  • 30 April 2020, Business Standard

    "Crying demand in India is to finance the unfinanced." - Mr. V Vaidyanathan

Mr. Vaidyanathan, MD & CEO, IDFC FIRST Bank, in conversation with CNBC TV18 on Q4 FY20 results

31 March 2020