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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
Introducing the most Rewarding Loyalty Program.
Rewards FIRST.
Rewards program with no expiry date
Personalised offers from popular brands curated for you
Largest collection of over 4000 merchandise and 60 e-vouchers
Rewards program with no expiry date
Personalised offers from popular brands curated for you
Largest collection of over 4000 merchandise and 60 e-vouchers
Your Rewards FIRST account is the gift that keeps on giving. You will earn exclusive and exciting reward points for a lot of tasks!
Shop at our partners & pay via IDFC FIRST Debit card to earn bonus reward points
Use reward points to book flights, hotels, movies or purchase merchandise from our store or buy e-vouchers of top merchants
Don’t let the pandemic stop you from planning for your much-deserved dream vacation
Treat yourself and your loved ones to over 4000 exciting electronics, accessories and more from popular brands such as Apple, Gucci.
Pamper yourself to a luxury stay in some of India’s best hotels
Build your own unique experience with incredible deals and discounts
Use reward points to book flights, hotels, movies or purchase merchandise from our store or buy e-vouchers of top merchants
