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Dear Customer,

Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.

Here are the channels you can use to bank with us:

Login to
Mobile App

Login to
Net Banking

Send us Hi on WhatsApp

For a prompt response, you can raise request here

If you are raising a query for the first time, you can also reach out via our assisted channels:

In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :

Nodal Officer

Principal Nodal officer

If you are not a customer, or have an issue that is not related to any of our products or services, Click here

Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.

Your Personal Loan Offer is just one step away!

Get up to ₹40 Lakhs instantly!*

*min loan amount ₹20,000; max ₹40 Lakhs (for salaried) & ₹9 Lakhs (for self-employed)

Please enter the mobile number you wish to use for your loan application:

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  • Annual Percentage Rate offered to customer Min APR - 11%. Max APR - 28%. T&C apply
    Tenure:Min 6 months, Max 60 months
    Sample Calculation:On a term personal loan for ₹1 lakh at rate of 20% per annum, for a tenor of 12 months, the EMI amount excluding the processing fee will be ₹9,263/- | Loan disbursal at sole discretion of IDFC FIRST Bank Ltd.