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IDFC FIRST Bulletin

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Dear Customer,

Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.

Here are the channels you can use to bank with us:

Login to
Mobile App

Login to
Net Banking

Send us Hi on WhatsApp

For a prompt response, you can raise request here

If you are raising a query for the first time, you can also reach out via our assisted channels:

Call us

Email us

Visit us

In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :

Nodal Officer

Principal Nodal officer

If you are not a customer, or have an issue that is not related to any of our products or services, Click here

Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.

Refer your friends & family to open IDFC FIRST Bank Savings Account/Current Account

Please fill up the below fields:

Rules:

  • Referral Submission: Please submit referee’s details correctly, including your employee ID.
  • Genuine referrals: Please discuss the product with referees and share the names of genuinely interested individuals.
  • Account Opening Method: Do not direct the referee to the online account opening page. Branch staff will reach out to the referee and assist in account opening.
  • Please refer to the launch email for any other clarifications.
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