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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
Comprehensive coverage
at affordable cost
Financial protection for
you and your family
Insurance cover available
for up to 85 years of age
Attractive premium rates
for non-tobacco users
Comprehensive coverage
at affordable cost
Financial protection for
you and your family
Insurance cover available
for up to 85 years of age
Attractive premium rates
for non-tobacco users
Pick your cover option from 4 options - Life Option, Extra Life Option, Income & Income Plus Option
Provide monthly income to your folks in your absence under Income & Income Plus Option
Increase your insurance cover at the key milestones of your life under Life Option
Pick your cover option from 4 options - Life Option, Extra Life Option, Income & Income Plus Option
8.60%
“I had planned a holiday and at the last minute, my flight got cancelled. Luckily, I got…”
“You don’t really notice how much the interest grows your balance till you actually check…”
“I had planned a holiday and at the last minute, my flight got cancelled. Luckily, I got…”
Personal Documents
For Digital:
For Physical ( you can submit anyone of the following)
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