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Dear Customer,

Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.

Here are the channels you can use to bank with us:

Login to
Mobile App

Login to
Net Banking

Send us Hi on WhatsApp

For a prompt response, you can raise request here

If you are raising a query for the first time, you can also reach out via our assisted channels:

In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :

Nodal Officer

Principal Nodal officer

If you are not a customer, or have an issue that is not related to any of our products or services, Click here

Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.

  • Mobile Verification
  • Personal Details
  • Loan Details
  • Please enter the mobile number you wish to use for your loan application:
Go Back
  • Mobile Verification
  • Personal Details
  • Loan Details
  • Mobile Verification
  • Personal Details
  • Loan Details
  • Please enter the details manually or upload the document
  • OR
  • *You will be asked to upload Form 60 at a later stage of your application
  • Select KYC document

  • Please ensure your name and address is mentioned in the attached document
  • Upload File or Drag & Drop The File
  • (Supported File format .jpeg and PDF)
  • Mobile Verification
  • Personal Details
  • Loan Details
Personal Details
  • Gender

  • Name should be as per official verified document i.e. Aadhaar, Voter ID, Passport, Driver’s License

Residential Details
  • Please enter the address as per the address proof you submit

Employment Details
  • Employment Type*

  • Office Address:

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  • Mobile Number
    90041XXXXX
  • PAN Number
    CMPFG5490L
  • Address
    502/7A, Lorem Ipsum, Dolor sit amet, Lokhandwala Circle, Andheri West, Behind HDFC Bank, Maharashtra, Mumbai 400 053.
  • Mobile Verification
  • Personal Details
  • Loan Details