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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
100 % Safe and Trusted by Millions in India
Have a question? visit our frequently asked question to get answers
Reward points can be redeemed against products at the bank's online shopping portal, as Airmiles or in cash value to reduce your amount due. The redemption value of points to Rupees will vary depending on the exchange category.
Redeem your Reward Points now! Read more on our FinFirst BlogConsequat te olim letalis premo ad hos olim odio olim indoles ut venio iusto. Euismod, sagaciter diam neque antehabeo blandit, jumentum transverbero luptatum. Lenis vel diam praemitto molior facilisi facilisi suscipere abico, ludus, at. Wisi suscipere nisl ad capto comis esse, autem genitus. Feugiat immitto ullamcorper hos luptatum gilvus eum. Delenit patria nunc os pneum acsi nulla magna singularis proprius autem exerci accumsan.
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Consequat te olim letalis premo ad hos olim odio olim indoles ut venio iusto. Euismod, sagaciter diam neque antehabeo blandit, jumentum transverbero luptatum. Lenis vel diam praemitto molior facilisi facilisi suscipere abico, ludus, at. Wisi suscipere nisl ad capto comis esse, autem genitus. Feugiat immitto ullamcorper hos luptatum gilvus eum. Delenit patria nunc os pneum acsi nulla magna singularis proprius autem exerci accumsan.
Praesent duis vel similis usitas camur, nostrud eros opes verto epulae feugiat ad. Suscipit modo magna letalis amet et tego accumsan facilisi, meus. Vindico luptatum blandit ulciscor mos caecus praesent sed meus velit si quis lobortis praemitto, uxor.
Consequat te olim letalis premo ad hos olim odio olim indoles ut venio iusto. Euismod, sagaciter diam neque antehabeo blandit, jumentum transverbero luptatum. Lenis vel diam praemitto molior facilisi facilisi suscipere abico, ludus, at. Wisi suscipere nisl ad capto comis esse, autem genitus. Feugiat immitto ullamcorper hos luptatum gilvus eum. Delenit patria nunc os pneum acsi nulla magna singularis proprius autem exerci accumsan.
Praesent duis vel similis usitas camur, nostrud eros opes verto epulae feugiat ad. Suscipit modo magna letalis amet et tego accumsan facilisi, meus. Vindico luptatum blandit ulciscor mos caecus praesent sed meus velit si quis lobortis praemitto, uxor.
Why ask for help, when you can 'Do-It-Yourself’
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We're pretty good at what we do. But don't just take it from us - take it from our customers.
You are welcome to visit our branch as our valued customer
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