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Safe banking

In today’s age of 24*7 connectivity, the ease of doing financial transactions has improved. However, the number of frauds in financial transactions has increased as well. Today, fraudsters are coming up with innovative ways to get access to your personal and confidential information.

At IDFC FIRST Bank, we understand the value of your hard-earned money and emphasize the need for you to keep your personal information safe.

Below are some of the frauds and precautions to ensure safe banking practices

  • Phishing

    Ever received an email that resembled a real person or an organization asking you to download attachments or share personal information? Such an activity is called “Phishing”.
    Close

    Informative media

    Lorem ipsum dolor sit amet, consectetur adipiscing elit.

    Informative media

    • Spamming a set of targeted email IDs with random emails
    • Pretentious resemblance to an authentic identity or a legitimate corporation
    • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
    • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

    Staying safe from the threat

    • Abstain from opening suspicious emails claiming to be from well-known organizations
      • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
    • Avoid spoofed URLs by hovering the cursor over them to check actual link details
    • Never share critical financial information on emails or phone calls
      • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

    Need help?

    To get in touch/Report a fraud please call 1800 10 888

  • Ransomware

    Cybercriminals load malwares within email attachments, fake websites, offers, etc. which when clicked/accesses by users unknowingly get installed on their systems
    Close

    Informative media

    Lorem ipsum dolor sit amet, consectetur adipiscing elit.

    Informative media

    • Spamming a set of targeted email IDs with random emails
    • Pretentious resemblance to an authentic identity or a legitimate corporation
    • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
    • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

    Staying safe from the threat

    • Abstain from opening suspicious emails claiming to be from well-known organizations
      • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
    • Avoid spoofed URLs by hovering the cursor over them to check actual link details
    • Never share critical financial information on emails or phone calls
      • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

    Need help?

    To get in touch/Report a fraud please call 1800 10 888

  • Vishing/Social Engineering

    Cybercriminals forge a host of manipulating attempts using technology to trick users into giving away sensitive personal information. Few examples are vishing, pretexting, smishing, quid pro quo (impersonate support), etc.
    Close

    Informative media

    Lorem ipsum dolor sit amet, consectetur adipiscing elit.

    Informative media

    • Spamming a set of targeted email IDs with random emails
    • Pretentious resemblance to an authentic identity or a legitimate corporation
    • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
    • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

    Staying safe from the threat

    • Abstain from opening suspicious emails claiming to be from well-known organizations
      • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
    • Avoid spoofed URLs by hovering the cursor over them to check actual link details
    • Never share critical financial information on emails or phone calls
      • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

    Need help?

    To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888

Close

Informative media

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Informative media

  • Spamming a set of targeted email IDs with random emails
  • Pretentious resemblance to an authentic identity or a legitimate corporation
  • Addition of malicious documents or URLs attempted to lead users into downloading malware or clicking on harmful links
  • Theft of sensitive information by obtaining access to personal computers or networks to defraud money out of the victim’s bank accounts

Staying safe from the threat

  • Abstain from opening suspicious emails claiming to be from well-known organizations
    • Look at red flags like mis-spellings, alphanumeric email IDs, email from generic domains like Gmail, Yahoo etc claiming to be official communication from your bank, or any other service provider
  • Avoid spoofed URLs by hovering the cursor over them to check actual link details
  • Never share critical financial information on emails or phone calls
    • Your bank representatives will never ask you to reveal personal information like OTP, password, CVV etc

Need help?

To get in touch/Report a fraud please call 1800 10 888