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Our vision at IDFC FIRST Bank is to build a technology-driven bank that always puts customer first. We are constantly working on ways to serve you better, which is why IDFC FIRST Bank provides you with multiple channels to access your account details & provide the support you need.
Here are the channels you can use to bank with us:
For a prompt response, you can raise request here
If you are raising a query for the first time, you can also reach out via our assisted channels:
In case you are dissatisfied with the resolution provided and want to escalate an unresolved issue, below are the channels for escalation :
Nodal Officer
Principal Nodal officer
If you are not a customer, or have an issue that is not related to any of our products or services, Click here
Please note that we will only commit to a turnaround time if you use the channels mentioned above for raising a request or query.
| Account Name |
Add product to compare |
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| Minimum Deposit |
Minimum Deposit ₹10,000 |
Minimum Deposit No minimum balance |
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| Average Monthly Balance |
Average Monthly Balance ₹10,000 |
Average Monthly Balance No minimum balance |
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| ATM |
ATM 5 free ATM transactions at IDFC Bank ATMs 5 free ATM transactions at Non-IDFC Bank ATMs / month |
ATM Unlimited free ATM Transactions |
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| Debit Card |
Debit Card Free visa classic debit card (Min Balance ₹ 10,000) OR Free visa signature debit card (Min Balance ₹ 25,000) |
Debit Card Free visa platinum debit card OR Free visa signature debit card |
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| Special Benefits |
Special Benefits Free Personal Accidental Insurance Cover (death or permanent disability) of 25 lakhs* Free Air Accident Insurance cover of 25 lakhs |
Special Benefits Free Personal Accidental Insurance Cover (death or permanent disability) of 25 lakhs* Free Air Accident Insurance cover of 25 lakhs |
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| Other Benefits |
Other Benefits 01. Get Rs 250 cash back every month on movies, plays or events on BookMyShow 02. Free airport lounge access in major cities, twice every quarter |
Other Benefits 01. Get Rs.250 cash back every month on any movies, plays or event on bookmyshow.com 02. Free airport lounge access in major cities, twice every quarter 03. For your very first purchase of Rs.1000 and above get 10% cash back up to a maximum of Rs.250 |
